[Important] Warning Regarding Suspicious WhatsApp Messages

Thank you very much for your continued patronage of our hotel.

We have confirmed that some guests who have made reservations with us are receiving suspicious messages via WhatsApp regarding payments or reservation cancellations.

We never send messages via WhatsApp requesting additional payments or stating that “your reservation will be canceled if you do not pay.”

If you receive such a message, please:

・Do not open any URLs or links provided in the message

・Do not enter your credit card information or personal information

・Do not make any money transfers or payments

Thank you for your cooperation.

Additionally, if you have received a suspicious message or have any concerns regarding your reservation status, please do not reply to the message. Instead, contact us directly using the contact information listed on our official website.

We are currently investigating the situation and implementing the necessary security measures.

We apologize for any concern or inconvenience this may have caused our guests.

We will continue to take the necessary steps to ensure that all guests can enjoy a safe and comfortable stay.